Orders are generally non-returnable.
Due to the nature of our products, all purchases are generally treated as final sale. We do not accept routine returns, exchanges, or cancellations after an order is placed.
Refund & Return Policy
This Refund and Return Policy explains how Pure Max Peptides handles final sale products, damaged deliveries, and order-related issues.
Please review details before checkout.
- Confirm product selection and quantity before submitting your order.
- Verify shipping details carefully at checkout.
- Orders already processed may not be changed or canceled.
Report issues promptly.
If your order arrives damaged or incorrect, contact us within 48 hours of confirmed delivery.
- Include your order number.
- Provide a clear description of the issue.
- Attach clear photos of the product and packaging.
Reviewed case by case.
If an issue is verified, we may offer a replacement or another reasonable resolution at our discretion.
Research Use Only
Pure Max Peptides products are supplied strictly for laboratory research use only and are not for human or veterinary use.
Order Support
Contact Us
Questions about an order issue?
Contact our team if you need help with a damaged order, an incorrect shipment, or another order-related concern.